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Q & A

  • What areas does your service cover?

    Currently, we only provide services in the Klang Valley region, which includes: Kepong . Sungai Buloh . Setia Alam . Klang . Puncak Alam . Subang Jaya . Kota Kemuning . PJ . Damansara . Batu Caves . Selayang . KL . Setapak . Wangsa Maju . Ampang . Cheras . Kajang . Bukit Jalil . Sri Kembangan . Sunway . Puchong . Subang
  • Do you offer delivery to other areas?

    Currently, we do not have delivery services to other areas.
  • What time do I need to place the order? When will the delivery be made?

    You can place an order anytime before 6pm. Our driver will come to pick up the goods the next morning and deliver them to the customer's doorstep.
  • What are your operating days and hours?

    We are open from Monday to Saturday, every day from 8am to 6pm. We are closed on Sundays and public holidays.
  • What is your delivery process?

  • How is the pricing calculated?

    Excluding fractions, the delivery cost is RM13 per parcel for the entire KL and Selangor region. For each additional parcel, there is an extra RM5 charge. Each order can have a maximum of 4 parcels, and if there is a fifth parcel, you need to place a separate order.

    Example 1: Business A has 3 parcels for delivery. The delivery cost for Business A would be RM13 + RM5 + RM5 = RM23.

    Example 2: Business B has 6 parcels for delivery. The delivery cost for Business B would be RM13 + RM5 + RM5 + RM5 = RM28 (4 parcels in one order). Additionally, RM13 + RM5 = RM18 (the other two parcels in a second order). Combining both orders, the total delivery cost for Business B would be RM46.
  • Parcel Size

    The size of one parcel (Length + Width + Height) should not exceed 130cm. If it exceeds 130cm, it will be charged as 2 or 3 parcels.

    Example 1: Business A's parcel measures 50cm (Length) + 40cm (Width) + 30cm (Height) = 120cm. The charge is RM13.

    Example 2: Business B's parcel measures 60cm (Length) + 60cm (Width) + 60cm (Height) = 180cm. The charge would be RM13 + RM5 = RM18.
  • Parcel Weight

    The weight of one parcel cannot exceed 20kg. If it exceeds 20kg, there will be an additional charge.
  • How to place an order?

    Simply click on the provided Order Form link and fill in the required information to complete the process.

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